Shipping Policy
Thank you for shopping with NOOB Toys. We specialize in importing premium collectibles and toys directly from international suppliers. Please read our Shipping Policy carefully before placing your order.
1. Shipping Model Overview
Most products listed on NOOB Toys are Pre-Order / Imported Items.
This means:
• Products are sourced internationally after order confirmation
• Items are shipped to India
• Customs clearance is completed
• Products are then dispatched to the customer
Because of this model, shipping timelines and costs may vary.
2. Estimated Delivery Time
Estimated Delivery Window: 15 Days – 2 Months
Delivery time depends on:
• Manufacturer release schedule
• International shipping transit
• Customs clearance process
• Domestic courier operations
Please note:
• Delivery timelines are estimates and not guaranteed dates.
• Delays due to customs, international logistics, or supplier issues are beyond our direct control.
• We will keep customers informed if there are major delays.
3. Shipping Charges (Additional)
Shipping charges are not included in the product price.
Shipping is calculated separately to ensure:
• Transparent pricing
• Accurate logistics cost based on size and weight
• Fair charges based on delivery location
Shipping cost depends on:
• Product dimensions and weight
• Delivery destination
• International freight cost
• Domestic courier charges
There are no hidden fees.
4. Shipping Confirmation
Once the product reaches our facility in India:
• The item is quality checked
• Proper packaging is done
• The product is dispatched via a trusted courier partner
Customers will receive:
• Shipping confirmation
• Tracking details (where applicable)
5. Address Accuracy
Customers are responsible for providing:
• Correct shipping address
• Accurate phone number
• Proper contact details
NOOB Toys will not be responsible for delays or losses caused by incorrect address information.
6. Customs & Import Handling
Since most products are imported:
• International shipping and customs clearance are part of the process
• Any unexpected customs delay may extend delivery time
• We handle import coordination on behalf of customers
In rare cases where additional customs documentation is required, customers may be contacted.
7. Damaged or Lost Shipments
If your product arrives:
• Damaged
• Defective
• Severely mishandled
Please contact us within 48 hours of delivery with:
• Clear photos
• Unboxing video (if possible)
• Order details
We will review the case and offer replacement or resolution as applicable.
8. Multiple Item Orders
If you order multiple products:
• Items may arrive separately
• Shipping timelines may vary depending on supplier availability
9. Contact Information
NOOB Toys
Address: 235, Suryodaya Apartment, Sector 12, Dwarka, New Delhi, 110078
Phone: +91 97845 27279
WhatsApp: +91 70489 88550
Email:
noobtoysofficial@gmail.com
social@noobtoys.com
Instagram: @noobtoysofficial
Telegram Group: t.me/noobtoysofficial