Shipping policy

This Shipping Policy outlines the shipping and delivery terms for purchases made through this website.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed, excluding weekends and public holidays.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is 5–10 business days, depending on the destination and courier service.

Delivery times are estimates only and may vary due to:

  • Weather conditions

  • Courier delays

  • Customs clearance

  • Remote delivery locations

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, product weight, and selected shipping method.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

Order Tracking

Once an order has been shipped, tracking information will be provided via email or SMS, where available.

Tracking updates depend on the courier service and may take time to appear.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Orders shipped to incorrect or incomplete addresses are not eligible for refund or replacement.

Lost or Delayed Shipments

If a package is delayed or appears lost, customers must contact customer support within 7 days of the expected delivery date.

Claims submitted after this period may not be accepted.

Damaged Packages

If an order arrives damaged, customers must report the issue within 48 hours of delivery with clear photos or video evidence.

After verification, a replacement or refund will be arranged where applicable.

Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability or incorrect address, re-shipping charges may apply.

Orders returned to the warehouse due to failed delivery are not eligible for a full refund.

International Shipping

International shipping may be available to selected countries.

Delivery timeframes for international orders may vary based on customs clearance and local courier services.

Changes to Shipping Policy

This Shipping Policy may be updated at any time without prior notice.

Contact Information

For shipping-related inquiries, contact:

Email:  social@noobtoys.com / social@noobtoys.com / noobtoys2026@gmail.com
Phone: +91 97845 27279 / +91 70489 88550